Luxury Travel Companies: Experiences

[pilot]

Most of us go ahead and book our own travel ourselves, and then are out to fend for ourselves in the battlefields that are airports, hotels, grand transportation systems, etc. Irregular operations are all but abnormal, and we just bite our tongues and deal with it...

I recently reviewed statistics showing that while personal booking is plateauing, personal travel management (sort of like what was seen in the past with travel agents) is on a quick rise. People are looking to pay a little bit extra to get an overall better, more reliable travel product, without devoting much time (opportunity cost) to the booking/management process.

My question is if anyone has had any experience with such "luxury travel management companies," which companies those are, and whether you find the services rendered worth your dollar.

Thanks!