This is a discussion on My message to Jeff, DL board take note, call to the SSM barricades. within the World Travel News forums, part of the Travel News category; Fellow DL FT'ers, I have just read the news and read the posts. While many were expecting some sort ...
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| Fellow DL FT'ers, I have just read the news and read the posts. While many were expecting some sort of devaluation for awhile, I have to say that I am somewhat shocked at what has occurred and find that it effects those of us that have been most loyal to Delta and who have been paying the highest fares the worst. Personally, and anecdotally I found many of the excuses given for these changes to be spurious at best. I know fuel costs have increased, however during the same period that they have increased I have seen fares that I regularly bought for $1200 rise to over $2400, which not only covers any fuel cost increase that has occurred, but far far more. There are a hundred other small cuts and "enhancements" that have been made, I am not going to list them all here. Delta, Jeff, the customers that are going to get hurt the worst by this (percentagewise) are those that you should be valuing the most. I therefore suggest the following, and Jeff, I hope you are listening. That Delta quickly, and I mean super quickly, before these changes occur, find some way to give a bonus based on MQM's and MQM's only to be given as "normal" miles to all Medallion members who have been active with Delta continuously for at least the past five years, to mitigate the hits to our mileage accounts. I would suggest a mileage bonus of a equal to at least a minimum of 30% be added to our accounts as quickly as time permits, if Delta were to do this it would atleast cushion the impact to its most loyal customers. I would also suggest strongly that Delta institutes some sort of waiver program for its Gold and Plats (sorry FO's but there are quite a bit more of you, and Delta neds some carrots to keep people flying) on the higher award levels as well. This is about preservation, of the airline and its best customers and I am sure some would not like this appoach, but it is perhaps the only way that at least some of us can get something out of this nightmare. |